CONTENTS
Part I - Introduction
1. How much does it cost?
2. How is the information made available
3. Your rights to information
4. Feedback
Part II - Classes Of Information
1. Who we are
2. Our services
3. Financial and funding information
4. Regular pulications and information for the public
5. Complaints
6. Our policies and procedures
7. This publication scheme
Part III - Useful Resources
Part I - Introduction
This Publication Scheme is a complete guide to the information routinely made available to the public by the general practitioners Dr Lynne Enoch, Dr Steven Riley, Dr Henry Petrie, Dr Tracey Vell and Dr Selina Dunn. It is a description of the information about our General Practitioners and Practice which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.
1. How much does it cost?
We have indicated in each class whether it includes chargeable information or not, and if so which of the following categories could apply. For the most part, we will charge you only for hard copies or copying onto media (eg floppy disk). Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available.
- Via our website – free of charge, although any charges for Internet Service provider and personal printing costs would have to be met by the individual. >For those without internet access, a single print-out as on the website would be available by post from Practice Manager, Surrey Lodge Group Practice, 11 Anson Road, Victoria Park, Manchester, M14 5BY or by personal application at reception. This is charged at £0.30 per sheet (one internet page may require more than one sheet to print on) plus postage. However, requests for multiple printouts, or for archived copies of documents which are no longer accessible or available on the web, may attract a further charge for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisations' websites.
- Leaflets and brochures – free of charge for leaflets or booklets on, for example, services we offer to the public. A charge will be made to cover postage costs. A list of available publications is given in Class 4.
- Other forms of hard copy - glossy or other bound paper copies, CD-ROM, video or other mediums are available and chargeable as detailed in each class.
- E-mail - free of charge unless it says otherwise.
Back to top
2. How is the information made available?
All information is available on the practice website
http://www.surreylodge.co.uk/
Back to top
- In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about Surrey Lodge Group Practice General Practice under the NHS Openness Code 1995.
- The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.
- From 1 January 2005 it will oblige the General Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release.
- New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.
- Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you. For this, please contact the Practice Manager.
4. Feedback
If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please contact the Practice Manager.
Back to top
Part II - Classes of Information
All information at Surrey Lodge Group Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons include the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories.
Back to top
| Description | Details of the practice, organisational structures, key personnel and how we fit into the NHS |
| How available | Website, paper copy |
| Charges | For paper copies only. See here for fees. |
Details of GPs and staff at our practice can be found using these links. Use your browser's back button to return here.
A full list of the services we provide is detailed in Class 2.This practice operates under the a Personal Medical Services contract.
The contract is with NHS Manchester, Parkway 3, Parkway Business Centre, Princess Road, Manchester, M14 7LU
http://www.manchester.nhs.uk/
The practice aims to follow National Institute for Health and Clinical Excellence (NICE) and National Service Framework guidelines. Copies of these can also be found on the NICE website http://www.nice.org.uk/ or the Department of Health website http://www.doh.gov.uk/.
The NHS is a very large part of the public sector. It is possible to find out information about our practice, NHS Manchester and other NHS services in your area by using http://www.nhs.uk/. A full list of local General Practices can be found there too. Surrey Lodge Group Practice provides primary medical services for the geographical area of part of Manchester.
Some information may be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 1998.
Back to top
| Description | The range of services we provide under contract to the NHS |
| How available | Website, paper copy |
| Charges | For paper copies only. See here for fees. |
We offer a full range of primary healthcare services. This includes (please not the list is not exhaustive):
- access to a doctor or nurse for undiagnosed conditions;
- ongoing monitoring of existing (chronic) conditions;
- certain immunisations;
- maternity medical services;
- contraceptive services;
- national cancer screening programmes;
- counselling;
- minor surgery.
You can also see our practice leaflet which is available from reception at the surgery.
Details of our practice premises and contact details are available here.
Details about making an appointment and what to do when we are closed are available here.
English is the only language spoken by staff at the practice. If your first language is not English then we can arrange for an interpreter to be present. This can take up to 4 days to arrange.
Back to top
3. Financial and funding information
| Description | Funding details and charging policies |
| How available | Website, paper copy |
| Charges | For paper copies only. See here for fees. |
We receive money from NHS Manchester according to our contract (as per Class 1 above) in exchange for services provided for patients. Income we received from the NHS before expenses is summarised in the table below.
| Year | Total income | Spent of drugs |
|---|---|---|
| 2001/02 | 653121 | 924369 |
| 2002/03 | ||
| 2003/04 | ||
| 2004/05 | ||
| 2005/06 | ||
| 2006/07 | ||
| 2007/08 | ||
| 2008/09 | ||
| 2009/10 | ||
| 2010/11 | ||
| 2011/12 |
Please see Part III for a link to the document titled “Statement of Fees and Allowances payable for General Medical Practitioners in England”. Please apply to the Department of Health for information on costs and the formats this is available in.
There may be circumstances where material cannot be released because it is confidential or commercial information or theappropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the Practice’s affairs.
Back to top
4. Regular publications and information for the public
| Description | Guidance and information leaflets |
| How available | Website, paper copy |
| Charges | For paper copies only. See here for fees. |
As a practice we publish the following documents. These are either freely available on the website or on request from the practice.You should enclose a stamped self addressed envelope if you would like the documents posting to you.
Back to top| Description | Policies, procedures and contacts for complaints |
| How available | Website, paper copy |
| Charges | For paper copies only. See here for fees. |
If you feel any aspect of our service has not been to your satisfaction then please let us know. Please see our
complaints prodecure for further details.
Back to top
6. Our policies and procedures
| Description | General policies and procedures in use within the practice |
| How available | Website, paper copy |
| Charges | For paper copies only. See here for fees. |
We have policies available on the following. These are either freely available on the website or on request from the practice. You should enclose a stamped self addressed envelope if you would like the documents posting to you.
- Complaints
- Confidentiality
- Data protection
- Health and safety
- Information sharing with other agencies
- Prescribing
7. This publication scheme
In this class we will publish any changes we make to this publication scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in the practice. We will also publish any proposed changes or additions to publications already available.
Back to top
Websites
- Our website
http://www.surreylodge.co.uk - NHS Manchester
http://www.manchester.nhs.uk - Information Commissioner
http://www.ico.gov.uk/ - Lord Chancellors Department
http://www.lcd.gov.uk/ - NHS Freedom of Information
http://www.foi.nhs.uk/ - General Medical Council
http://www.gmc-uk.org/
- NHS Openness Code
http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_4050490 - FOI Act 2000
http://www.hmso.gov.uk/acts/acts2000/20000036.htm - Code of Practice under Section 45 FOI Act 2000
http://www.lcd.gov.uk/foi/codepafunc.htm - Code of Practice under Section 46 FOI Act 2000
http://www.lcd.gov.uk/foi/codemanrec.htm - Statement of Fees and Allowances payable for General Medical Practitioners in England
http://www.dh.gov.uk/en/Healthcare/Primarycare/PMC/contractingroutes/DH_4133079
© Material available through this Publication Scheme is subject to the General Practice’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm
